2020 Year in Review
A reflection of the shared accomplishments and perseverance of the Western Michigan University IT and Instructional Technology community.
2FA for All Students
Student accounts are secure after a successful implementation of two-factor authentication (2FA).
Google for Education
I ushered in a new era of cloud technology at WMU through a collaborative approach to analysis and planning centered around Google for Education.
A single source of self-help (knowledge base) resources and the service catalog for IT and instructional technology at Western Michigan University. This effort combined over fifteen disparate websites.
IT Shared Strategy
I lead the Western Michigan University IT community in establishing its first shared mission and vision, which will guide future strategic planning.
Microsoft Email Migration
I was the assistant project manager for WMU's largest IT project, migrating from Merit's Zimbra Mail to Microsoft Office 365.
CHHS Outstanding Customer Service Award
I was selected for his exemplary service in achieving the eight College of Health and Human Services customer service goals
WMU Student Employee of the Year
I was awarded one of two annual student employee of the year awards in 2006 for my work as a Help Desk Student Lead in the Office of Information Technology