Adam Newsted, M.A., PMP, ITIL-F
Collaborative IT leader who aligns technology strategy to institutional goals to deliver measurable digital transformation.Â
Embedded Files
About Me
About Me
I am an accomplished higher education IT leader with extensive experience in strategic enterprise planning, project management, IT service delivery, and digital transformation. I have a proven track record of leading cross-functional teams, managing large-scale technology implementations, and optimizing IT operations in higher education. I engage at the executive level to align technology strategy with institutional goals, integrating IT governance and compliance
Director of Strategic Project & Service Management at Western Michigan University
Director of Strategic Project & Service Management at Western Michigan University
At Western Michigan University, I lead the Strategic Project Management and Service Management Office for IT, aligning projects with PMI and ITIL standards. I've overseen over100 enterprise IT projects and major platform migrations, raising student service satisfaction from 74% to 94%, realizing thousands of dollars in vendor and licensing savings, and streamlining operations to improve efficiency by 80% in targeted areas.
I collaborated with the CIO to develop a university-wide IT strategic plan and governance framework and manage the Email and Collaboration Team, including Microsoft 365, Google Workspace, Webex, and related technologies.
Google Sites
Report abuse